FAQ

Important Points to Consider When Renting a Car

We have listed the key points you should consider when renting a car.

• Compare and review the vehicle options of different car rental companies in detail.

• Choose a vehicle that suits your needs. For example, if you have a lot of luggage, make sure the vehicle you rent has a large trunk capacity.

• Check the addresses of the locations where you will pick up and return the vehicle. You may consider the option of returning the car to a different location than where you picked it up.

• Some companies can deliver the rental vehicle directly to your address. You may benefit from companies that offer this service.

• Do not forget that you must have held a valid driver’s license for at least 2 years in order to rent a car.

• Make sure that you meet all the required conditions for the vehicle you intend to rent.

• Carefully read the terms and conditions of use when renting a car.

• When picking up the vehicle, carefully review the insurance and rental agreement, and check both the exterior and interior of the vehicle before accepting delivery.

What to Do in Case of an Accident with a Rental Car

In the event of an accident involving a rental vehicle, you should first remain calm and check for any injuries. If the accident does not pose a risk to human health, certain steps can be taken depending on the nature of the accident.

If another vehicle is involved in the accident, you must obtain copies of the other driver’s driver’s license and vehicle registration, as well as a copy of the vehicle’s traffic insurance policy. In addition, an accident report must be prepared. During this process, photographs of the damaged areas of the vehicles should be taken.

In the event of an accident involving a rental car, you should call the traffic police without moving the vehicle from its position. Afterwards, an official accident report must be issued and an alcohol test report must be obtained. If the accident occurs near a police or gendarmerie station, you should go to the station to have a witness report prepared, or alternatively, request law enforcement officers to come to the scene.